Ordering from our site is simple. Just click on the shopping cart button on our product pages.  Your order is important to us so let us know if you are having problems and we'll sort it out.

We use Paypal to securely process our credit card payments - you do not need a Paypal account - on the payment page is the option to pay by credit card without joining Paypal. We do not store your credit card details.

For deliveries within New Zealand there is no charge for freight. If you live outside New Zealand there is a $10NZ freight fee.

We respond to all email orders; confirming your order has been received, and giving you the date of its dispatch.

Delivery times are dependent on where you live. Within NZ we use a courier company and goods are normally dispatched within 2 - 3 working days and arrive overnight.

International large orders go via DHL (2 - 3 days), small orders use NZ Post Airmail and take 5 - 15 days.

If there are any problems, just return the goods in an unused and as-new condition and we will refund you in full.